Enhance Business Phone System with High-Quality Information

Find information-rich articles, how-to guides, and other useful tips on the PBXPlus blog.

small-business-phone-system-tips

Tips to Boost Productivity and Efficiency with a Small Business Phone System

Unify your business communications with ease and efficiency. Connect your office phones and mobile devices with a small business phone system and use powerful automation software to manage your business calls, and more.

Emily Jules

Emily Jules

2 mins read
toll-free-number-benefits

7 Reasons a Toll Free Number Can Benefit Your Business

Telephony is the most popular way to communicate over the phone. Millions of people are using it every day and it is a service that has become an integral part of our daily lives. A toll free number enables you to manage your customer calls more efficiently.

Ted Davis

Ted Davis

6 mins read
ivr-call-flow

4 Different Ways IVR Can Improve Your Call Flow

IVR can make customer interactions more efficient and often take the form of a system that delivers information to callers without needing an agent. Here are four ways that IVRs can improve your call flow.

Ted Davis

Ted Davis

10 mins read

Recent Blogs

Here's what we've been up to recently.

effective-ivr-system

5 Tips for Making Your IVR System More Effective

Is your interactive voice response system failing? An IVR system should make life easy for your employees and customers. Read on for tips on how to get the best out of your IVR.

Mia Evans

Mia Evans

10 mins read
best-ivr-practices

7 Best Practices to Provide Engaging IVR Experiences

Have you ever dialled a company number and were greeted by an automated message? That's an IVR.

Seth McKenzie

Seth McKenzie

5 mins read
pbx-productivity-hacks

5 Ways To Be More Productive With PBX

In this age, companies need the right tool to help their staff adapt and enjoy their new work environment. Thanks to technology, an enterprise can now switch calls between users of local lines to facilitate information sharing using PBX.

Ted Davis

Ted Davis

6 mins read
business-ivr-system

How to Implement An IVR System in Your Business?

IVR systems are used by businesses in various sectors. Find out how to implement one in your business, and the benefits it can bring.

Seth McKenzie

Seth McKenzie

6 mins read
use-virtual-phone-number

How to Use Virtual Phone Number to Stay Connected?

This article explains how a virtual phone number helps you stay connected with your customers. We also show how you can widen your reach using a virtual phone number.

Emily Jules

Emily Jules

6 mins read
pbx-system-benefits

How PBX System Can Benefit Your Business Operations?

Being able to respond to customers instantly is a great advantage in today’s business world. With an advanced telephoning system, you’re better equipped for those moments when you have multiple customers calling in. An excellent PBX System helps you harness the best technologies to bring quality service to your customers.

Seth McKenzie

Seth McKenzie

5 mins read
top-business-phone-systems

Top 10 Business Phone Systems on the Market

Imagine running a business without any proper phone system. It sounds pretty horrifying. It is very straightforward to imagine that any business organization would fail to progress without a functioning telephone system. Even the smallest business firm has a working phone system. Thus, choosing the best business phone system is necessary if you want to manage your business effortlessly and efficiently.

Mia Evans

Mia Evans

10 mins read
best-business-phone-system

Best Business Phone System to Help You Stay Connected

Communication is the key to success when it comes to running a business. Whether your business is large or small, run an online business or have a physical office, you must communicate with your stakeholders effectively. This is where a business phone system steps in.

Emily Jules

Emily Jules

6 mins read
cost-effective-business-phone-system

8 Ways To Use a Business Phone System To Reduce Costs

You must ensure smooth communication between your organization and your customers when you start a new business. The best way to achieve this is via a suitable business phone system. Indeed, several factors behind a successful business are not publicized like the others. One of these factors is a top-notch phone system.

Seth McKenzie

Seth McKenzie

2 mins read
virtual-phone-numbers-benefit

6 Reasons Why Virtual Phone Numbers Benefit Your Business

Virtual phone numbers provide a cost-effective way to manage your business from anywhere. Learn how virtual numbers can help you save money and increase efficiency.

Emily Jules

Emily Jules

6 mins read
need-business-phone-system

Need a Business Phone System Here Are 3 of the Best Ones Out There

If your office relies on a phone system for productivity, you know how important it is to have one that can keep up with your needs and grow with you. Here are three options for business phone systems that deliver high-quality performance and reliability.

Mia Evans

Mia Evans

2 mins read
get-toll-free-number

5 Ways To Get a Toll Free Number for Your Business in 2022

There are many great reasons to get a toll-free number for your business. In 2022, getting a toll-free number for your business is well worth the time and investment.

Mia Evans

Mia Evans

10 mins read
virtual-phone-systems

A Complete Beginners Guide to Virtual Phone Systems

This complete beginner's guide to virtual phone systems will show you how to find and choose the right system for your needs. You'll learn about the different features of a virtual phone system and what to look for in a provider.

Ted Davis

Ted Davis

2 mins read
5-reasons-of-virtual-pbx-essential-for-business

5 Reasons Why Virtual PBX is Essential For Your Online Business

Virtual PBX is a new type of phone system that enables you to have a number of extensions and voicemail boxes, without the expense and hassle of a physical PBX. Read on to learn the reasons of Virtual PBX for your online business.

Mia Evans

Mia Evans

6 mins read
real-time-call-analytics

Guide to Visualizing Real-Time Call Analytics

Real-time call analytics is a powerful customer service tool. But, without the ability to visualize your data, you might not be getting the most out of your analytics. Learn how to use Real-time call analytics to identify trends and align with customer.

Ted Davis

Ted Davis

2 mins read
custom-call-flows

Tips To Build Successful Custom Call Flows

Whether you're looking for a call flow that's a one-time thing, or a fully custom call flow for your business, we've gathered our best tips to help you build powerful business processes.

Mia Evans

Mia Evans

5 mins read
best-cloud-pbx-solution-for-small-to-medium-businesses

10 Best Cloud PBX Solution for Small to Medium Businesses

If you're looking for a reliable and scalable way to manage your phone system, then cloud PBX is the answer. In this article, we have listed the 10 best cloud PBX solutions for small-to-medium businesses.

Emily Jules

Emily Jules

2 mins read
interactive-voice-response-system

9 Ways How Interactive Voice Response System Help Your Business

Interactive Voice Response Systems (IVR) are programs integrated with an automated phone system that grants incoming callers access to pre-programmed information through a voice response reacting to dialed vital tones.

Mia Evans

Mia Evans

10 mins read
advantages-of-hosted-pbx-systems

11 Key Advantages of Hosted PBX Systems

A hosted PBX system is very advantageous for communications in business as it allows the business communication to be based on a VoIP network. In other words, hosted PBX systems advance the communications facilities of businesses and allow the businesses to employ the services of a trusted VoIP provider for enhanced communication services.

Ted Davis

Ted Davis

2 mins read
how-to-create-virtual-office-for-remote-teams

How to Create Virtual Office for Remote Teams?

The internet has made working remotely easier and more effective. However, there are some limitations for teams that work remotely. These limitations have been addressed with the introduction of virtual offices. This article is a composition of fifteen tips on how to build an effective virtual office for teams that work remotely.

Seth McKenzie

Seth McKenzie

10 mins read
how-to-improve-call-center-efficiency

How to Improve Call Center Efficiency?

Improving call center efficiency in a business is a great way to satisfy and retain customers. But you can't improve on something you don't know the level yet. Therefore, you have to measure the efficiency of your business call center, and this task will be stressful, slow, and expensive if your business does not already use a virtual phone number on a virtual PBX software. Then, have your call center agent review users' feedback and satisfaction rates and highlight the areas that require improvement.

Ted Davis

Ted Davis

2 mins read
how-to-improve-call-automation-for-b2c-industries

How to Improve Call Automation for B2C Industries?

Call automation requires the use of call automation software or contact automation tools. These tools have been developed to perform the call-related tasks which used to be manually done by humans.

Seth McKenzie

Seth McKenzie

6 mins read
virtual-pbx-software-features

Top 9 Compelling Features of Virtual PBX Software

A Virtual PBX software increases communication within an organization. You must look for these features before selecting virtual PBX software for your business.

Emily Jules

Emily Jules

4 mins read
points-to-remember-while-choosing-a-virtual-pbx

10 Points to Remember While Choosing a Virtual PBX

There are many Virtual PBX out there, each featuring one unique tool or the other; selecting the right one for your business becomes a tedious task. This article is meant to serve as a guide to assist you in making the most suitable cloud PBX for your brand.

Emily Jules

Emily Jules

5 mins read
evolution-of-virtual-phone-systems

The Evolution of Virtual Phone Systems

A virtual phone system is referred to as a cloud-based phone service that can be used to send and receive voice-based calls over the Internet and a cloud-based PBX system as opposed to sending information through the copper wiring of a traditional landline.

Hailey Atwood

Hailey Atwood

5 mins read
affordable-virtual-pbx

Most Affordable Virtual PBX for Startup

Looking for an affordable virtual PBX phone system for your business? Then check out here for the most affordable virtual PBX system.

Hailey Atwood

Hailey Atwood

2 mins read
virtual-pbx-future

Future of Virtual PBX Software

Virtual PBX software is the PBX phone system of the future. It transfers the burden of equipment, managing the calls and other communication to a cloud system, making it a Voice over Internet Protocol (VoIP). This network is beneficial for businesses.

Emily Jules

Emily Jules

4 mins read
pbx-provider

Things to Consider Before Selecting PBX Provider

Select the right PBX provider by analyzing facts and figures. Here is how you can select a compelling PBX system for your business .

Pete Wentz

Pete Wentz

6 mins read
hosted-phone-system

13 Amazing Advantages of Using Hosted Phone System

A hosted phone system gives you all the benefits of a traditional office phone system without its expensive hardware costs. Here are 13 great advantages of using one.

Mia Evans

Mia Evans

5 mins read
best-trends-in-voip-pbx-software

10 Best Trends In VoIP PBX Software

The global VoIP market has experienced exponential growth in the last 20 years. With continuous technological improvements and commercial adoption, the industry appears to be moving faster than ever in terms of usage, market share, and revenue.

Emily Jules

Emily Jules

10 mins read
benefits-of-using-cloud-pbx

13 Benefits of Using Cloud PBX

Cloud PBX phone systems have become increasingly popular in recent years. The ability to add a robust phone system with all of the features and tools you need, without having to install or maintain any equipment, is particularly appealing to many businesses.

Hailey Atwood

Hailey Atwood

4 mins read
how-to-solve-issues-with-virtual-pbx-software

How to Solve Issues With Virtual PBX Software?

A virtual PBX is a great boon to businesses across scale and industry in that anyone can set it up efficiently with minimal investment.

Hailey Atwood

Hailey Atwood

6 mins read
dos-and-donts-for-pbx-system

5 Do's and Don'ts for a Successful PBX System

A successful PBX system is quite important for any company that has a fair number of employees working for it as it enables them to have seamless connectivity with their customers and indeed within the organization that they work for. In fact the success of a business largely hinges on it ability to communicate.

Hailey Atwood

Hailey Atwood

4 mins read
business-voip-solutions

15 Best VoIP Solutions to Try for Your Business in 2022

Today, voice over internet protocol (VoIP) services offer a low-cost and high-tech alternative to traditional public switched telephone network (PTSN) solutions. These are the best VoIP solutions to look out for in 2022.

Emily Jules

Emily Jules

10 mins read
beginners-guide-to-voip-service

The Beginners Guide to VOIP Service

VoIP service or Voice Over Internet Protocol service is a fantastic alternative to conventional telephony and has revolutionised the way that businesses big and small communicate with their clients.

Ted Davis

Ted Davis

4 mins read
call-forwarding-set-up

How Setting Up Call Forwarding Improve Communication?

In the business world, competition is fierce, and customer satisfaction drives you to success. Providing your customers with the best service is imperative. Call forwarding has one mission, make sure the company never misses any call.

Seth McKenzie

Seth McKenzie

10 mins read

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