Allow businesses to create auto-attendant and intelligent call routing with IVR solutions.
Communicate with callers based on their responses can be created by using IVR flows. Pre-defined flows help you choose from a wide range of reactions, save time and create effective communication between companies and their customers.
Add or edit the flows as per your business requirements. Customize the IVR flows – from complex to simple and drives customers to initiate actions as per the inputs received.
Route calls quickly to the specific department to solve customer queries. Create multi-level IVR menus for answering calls from prospective customers, existing customers and connection requests.
Set up call flows and connects multiple numbers in a virtual extension. You can route calls anywhere in your organization and set your own rules and make changes when needed.
I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.